FAQs

Who uses SmartChem?

There are large and small companies all over the world who work in drug and chemical research and development, sourcing, licensing and business development that use SmartChem. Bayer Corp, Pfizer, and Forest Laboratories are just a few of our customers. With 20+ years in business, we are proud to have a 93% re-subscription rate.

What do customers use SmartChem for?

A number of things. SmartChem is unlike most chemical databases because it provides more than just a list of suppliers or chemistry. Customers depend on SmartChem to find out who supplies products and how to contact them, manufacturing processes, commercial availability, patents, dosage information and more.

How many suppliers do you have in the database?

Because SmartChem is a dynamic database, numbers change frequently. However, we currently have around 15,000 suppliers from over 102 countries. These suppliers are further classified as Manufacturers, Custom manufacturers, Traders, Catalogue Companies etc, for easy and better selection.

What kind of contact info do you have for suppliers?

You’ll have access to validated email addresses, phone numbers, addresses, websites, inquiry forms of suppliers and more.

What good manufacturing practice (GMP) details does SmartChem include?

WHO, EUDRA, Japan, Brazil, Mexico, Taiwan, warning letters (US-FDA); GMP, non-compliance information from EUDRA & Canada.

Does SmartChem provide end products / applications of intermediates?

Yes, SmartChem covers various chemical industries including Pharmaceutical, Agrochemical, Specialty etc. You will find information on applications for intermediates from these industries.

Can I see information on routes of synthesis (ROS)?

Yes, you will not only get information on routes of synthesis along with suppliers data of RMs but also Reaction Schemes which will be very helpful for your R&D department

Can I see regulatory info, too?

Yes, you’ll have access to regulatory info from US-DMF/VMF, Japan-DMF, CEP, Taiwan, South Korea and WHO.

What dosage information can I expect?

ANDA-NDA, EMA details of APIs for human and veterinary, Brazil, WHO, Eudra MRP and DCP.

What patent expiry info do you include?

US, Canada and Europe (SPC) patent expiry dates of top-selling APIs.

Can I subscribe to SmartChem without a demo?

Yes, you can. However, we still recommend a phone call with our customer service team to be sure you know how to get the most out of the knowledge-base.

Do I have to download software to use SmartChem?

No. SmartChem is an online dynamic database. Because we are cloud-based, you can access it anywhere and count on regular updates and upgrades without additional costs.

Can I call for more information?

Yes, call us on + 1 973 795 1141 (For USA and Europe) or +91 22 66931400 (for rest of the world). You can also contact us through our online contact form at Ask a Demo.